EVV System for Home Care Agencies

EVV (Electronic Visit Verification) is a federally mandated requirement that is administered by each state. Congress passed the 21st Century Cures Act back in 2016 that details the EVV law.[1] According to the Medicaid EVV guidelines, “states must require EVV use for all Medicaid-funded Personal Care Services by January 1, 2020 and HHCS by January 1, 2023.”[2]

Each state is highly motivated to ensure that agencies in their state are in compliance because there are penalties in the form of federal fund reductions for non-compliance. In turn, each home care agency ought to be highly motivated to get their EVV system in place as soon as possible or risk being left behind.


Per the 21st Century Cures Act, EVV systems must capture the following:

  • Type of service performed;
  • Individual receiving the service;
  • Date of the service;
  • Location of service delivery;
  • Individual providing the service; and
  • Time the service begins and ends.

Source: Mass.Gov https://www.mass.gov/info-details/electronic-visit-verification-evv

There are still many questions surrounding the EVV requirements at the state level, the data collected, and what penalties could be for non-compliance. One thing is clear, in order to ensure proper EVV system for your home care agency, you need an experienced provider and that’s where Home Care IT comes in.
Home Care IT provides an EVV system for home care agencies that is both robust and easy to use. The system allows the option of electronic visit verification by telephony and/or smartphone GPS location services for recording visit arrivals and departures. There is no need to upload or download files or schedules because everything is contained within the Home Care IT system.

Home Care IT’s EVV System for Home Care Agencies Includes:

  • Easy remote login
  • Automatic verification options
  • Recording of completed tasks via mobile device
  • Real-time caregiver views
  • Progress alerts
  • Rolling verifications

With all of the many features of Home Care IT there are many tangible benefits to you and your agency including:

  • Saving time
  • Reducing paperwork
  • Meeting state mandates
  • Scheduling with ease
  • Verifying visits simply and efficiently
  • Peace of mind

One of the important criteria to look for in an EVV system provider is depth of experience, and level of support.

Why is this important?

Because when your agency submits EVV data to the state it has to comply with the outlined data requirements of the data aggregator. The worst case would be that you implement an EVV system that does not meet the state mandates, and the vendor offers no support.
When you choose Home Care IT for your non-medical home care software we will go the extra mile and give you the software and support that you need for EVV and more. Home Care IT has been helping home care agencies since 2008.

Contact us to find out how we can help your home care agency today.

Fill out our web form or schedule a demo now and be confident that your EVV needs will be met.